Road Traffic Accidents FAQs
Will I have to pay anything if my claim fails?
Will I have to pay anything if my claim is successful?
My vehicle needs repairing and I do not want to involve my own insurance company. Can you help?
I need a hire car. Can you help?
My car is a write off and I am insured third party fire and theft only. What happens next?
I am without a car; can I make a claim for the inconvenience?
I suffered injury but the damage to my vehicle is only slight. Can I still make a claim?
I have been injured as a result of a stolen vehicle. Can I claim?
Will I have to pay anything if my claim fails?
No - We provide a 'No Win'No Fee' service, which means if you lose you pay nothing. If we incur any expenses on your behalf such as the cost of obtaining a medical report you will not be asked to pay for these costs.
Will I have to pay anything if my claim is successful?
Yes. You pay a success fee but only in the event that you win your case. The success fee is a percentage of the damages recovered. There is nothing else for you to pay. No loans, no interest, no hidden insurance premiums.
In a road traffic accident case the success fee is 20% + vat.
EXAMPLE
Claim settles for £2000 you would receive:
Damages £2000
LESS success fee £480
BALANCE DUE TO YOU £1520
My vehicle needs repairing and I do not want to involve my own insurance company. Can you help?
Yes. Through Enterprise we can arrange for your vehicle to be repaired to a high standard and for you to be given a hire car when the repair is being carried out. Enterprise will arrange to be paid by the guilty parties insurance company.
I need a hire car. Can you help?
Yes. Through Enterprise we can arrange a replacement vehicle free of charge.
My car is a 'Write Off' and I am insured third party fire and theft only. What happens next?
The insurers for the person who caused the accident will be responsible for compensating you for the vehicle. They will inspect it and send you a cheque for the pre-accident value of the vehicle. If you require a hire a car in the meantime we can arrange it.
I am without a car; can I make a claim for the inconvenience?
Yes. You are likely to be entitled to a 'loss of use' of vehicle claim. This could be £90 per week.
I suffered injury but the damage to my vehicle is only small. Can I still make a claim?
Yes. The insurers may seek to claim that it was not possible for occupants of your vehicle to have been injured given the minor damage and low speed of the collision. We will arrange for you to be seen by a medical expert who will assess your injuries. If you were injured in the accident you will be compensated.
What is whiplash?
Please read our article: Whiplash - The Facts
I have been injured as a result of someone driving a stolen vehicle. Can I claim?
Yes. If the person who stole the vehicle is identified it is likely that the insurance company for the vehicle that was stolen will have to compensate you for your injuries and loss. If the person is not identified then the Motors Insurers Bureau will compensate you. The MIB is a body set up by the government, but funded by the insurers to compensate the victims of untraced and uninsured motorists.
How is my claim processed?
You will be seen 'face to face' by one of our Solicitors. We will deal with your claim from start to finish. A claim form will be sent the guilty parties insurers. They will have 21 days in which to either accept or reject the claim. If liability is accepted then we will arrange for you to be medically examined. Following receipt of the medical report we will write to you with our valuation. Upon your instructions a proposal will be put to the insurers who have 21 days to either accepted the offer or make a counter offer. If agreement cannot be reached a brief hearing before a District Judge will determine the value of the claim. You would not need to attend. If liability is denied then court proceedings maybe required to determine who was at fault.
I've been involved in a road traffic accident and I might be at fault. Can I still claim for compensation?
Even if you think you were to blame, you may still be entitled to compensation as an investigation into an accident often reveals that someone else was at least partly to blame. Call us about your case on our freephone line 0800 163 622 or get in touch via our quick enquiry form.
The car I was travelling in as a passenger was driven by someone who I knew had been drinking or taking drugs. Can I still make a compensation claim?
Yes, but a court will consider what you knew about the ability of the driver to drive safely when awarding a compensation settlement. We have the expertise to help you make a claim in these circumstances so call us to discuss your case on our Freephone line 0800 163 622 or get in touch via our quick enquiry form.
If I wasn't wearing my seatbelt at the time of the accident, can I still make a claim?
Yes - if the accident was not your fault, you will still be entitled to compensation. However, the amount you receive may be reduced if it is found wearing a seatbelt would have resulted in less severe injuries.
I've been involved in a road accident and the driver of the other vehicle wasn't insured. Can I still claim?
Yes. If the driver did not have insurance but the vehicle he was driving was insured, the vehicle's insurance company must deal with your claim. If neither the driver nor the vehicle were insured, your claim will be dealt with by the Motor Insurers' Bureau Uninsured Driver Agreement.
If I was in an accident where the other driver drove away from the scene and has never been identified, is it still possible to claim?
Yes, in many such circumstances you can claim compensation through the Motor Insurers' Bureau Untraced Driver's Agreement. Unfortunately this is not always possible and the amount awarded is limited, but we can help you with your case. Simply call our Freephone line 0800 163 622 or get in touch via our quick enquiry form.
